Ocwen Mortgage Complaint

VA mortgage Loan modification,collection,foreclosure

Ocwen Mortgage department,

VA mortgage Loan modification,collection,foreclosure Alabama

Good afternoon, I am a veteran that used my VA Home Loan certificate to buy a home in -/-/-. The address of the home is - - - -, -, AL -. In - -, my wife and I divorced ( see attached ). In the final judgment of the divorce, my ex-spouse got the house and I was ordered to pay the mortgage for 36 months or until the property is sold. Whichever came first. In - -, I filed a Quit Claim Deed with the county Tax Assessor removing my name from the deed. I sent a copy of these documents to the mortgage company informing them of this action. In - -, I sent a letter and other supporting documents to the mortgage company requesting that I be Released from Liability. This would give my ex-spouse the option to refinance the mortgage or sell the property. In - - after checking my credit report, I find out that the mortgage for the property at - -, -, AL -, is several months past due ( $14000.00 ). I contact my ex-spouse, whom I have been paying $1800.00 per month, per the court order to pay the


new mortgage company, - -. ( see attached ) What I would like answers to are these questions : 1. As the primary and the veteran whom certificate was used to finance the mortgage, regardless of if I requested release from liability ; why was n't I contacted once the mortgage became 30 days past due? 2. Is the new mortgage company using my VA Certificate to refinance this mortgage? 3. Why was n't the property foreclosed on instead of allowing the mortgage to become 6 months past due?

Ocwen customer in Alabama
Apr 10, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

Consumer disputes how Ocwen handled their complaint

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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