Wells Fargo & Company Mortgage department,
Other mortgage Credit decision / Underwriting California
In -, my wife and I got a modification for our mortgages. From the - bureaus they were reporting late payments. I pulled my credit report and the mortgage was supposed to be reporting positive but did n't. I called my lender in - - to find out why my loan was not reporting positive and was told that my wife filed a chapter - in - and they can not report any activity to the bureaus unless my wife 's attorney re-affirms the loan. Later on I filed an online dispute with all bureaus. - updated the file and closed the account. - did the same. - verified the information and it remains. This has lowered my scores.
Wells Fargo & Company customer in California
Apr 05, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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