Amerisave Mortgage Complaint

Amerisave Mortgage department,

FHA mortgage Loan servicing, payments, escrow account New Mexico

I have a mortgage loan with AmeriSave Mortgage Corporation. I received a letter from HUD notifying me that Effective - 2015 the FHA mortgage insurance rates were reduced. Interest - ( - # - ) has reviewed the FHA Mortgage for my home located at - - - , - -, NM -, and that I was elIgible to take part in the FHA STREAMLINE PROGRAM. This program was designed to reduce my interest rate and lower my monthly mortgage mortgage payment with NO OUT OF POCKET COSTS, NO APPRAISAL & NO INCOME QUALIFYING. I was surprised by AMERISAVE that increased my mortgage payment and kept the same rate of interest of 4.375 % that I was paying. AmeriSave also increased my escrow account monthly adddition to $470.00 and they were applying $450.00 to the interest and only an average of $180.00 to the principal. It is impossible to communicate with AmeriSave since they only have answering machines and not a single person to answer complaints.