Credit Central Holdings, LLC Consumer Loan Complaint

Installment loan Managing the loan or lease

Credit Central Holdings, LLC Consumer Loan department,

Installment loan Managing the loan or lease Tennessee

I had - accounts with credit central. In the last few months I got behind. I started paying - check for - accounts each month. I advised the manager - - on several occasions that I was paying - check for - accounts. She continued to insist that I was behind even though I was paying - check for the - accounts each month with late fees included. In -/-/- I went to the location I discovered my account was overdrawn and stopped to tell her the check I wrote would bounce and told her I wanted to pay her cash to take care of the bad check, the fees, and bring my account current through -/-/-. She said the amount would be -. I had -. She did n't have change and had to go to the bank. She was gone half an hour while I sat waiting. She then took twenty minutes to figure out how to post the money. She printed me - receipts total. First she printed -, - for each account. When I saw she charged me a returned check fee two times for - check she called corporate. They told her there should only


Then three days later I got a call that I owed te bad check and fee when I had just paid it. I advised tee to have - call me. She left a voicemail I tried three days to call back but she was always in lunch as I am only call at lunch when I am not having a business lunch. We played phone tag. After two weeks of working solid teaching classes I called and tee said I owed - my payment on the account not paid was around -. Tee said I owed the bad check, the fee, two payments and late payments and another - she could n't explain. I looked at the receipt - and none reflected I paid - for all of that. The only receipt that was right was the one that showed I paid off - account for -. The others did not add up to - cash I had given her. This manager either posted my money wrong or flat out stole it. I no longer have the receipts but I am sure the company must be able to pull things like that. Two years ago they called me and said I was late on a payment I had given them when i went to pay the payment after cancelling the check they said they did n't have, I showed the girl at the desk that my check was laying right there on her desk ( the - I had paid to cancel ). I drove up there on lunch to give them something they already had. I should have filed a complaint then but did n't.

Credit Central Holdings, LLC customer in Tennessee
Mar 31, 2016

* Source: CFPB Complaint Database

Credit Central Holdings, LLC response to complaint:
Closed with explanation

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