TD Bank US Holding Company Credit Card Complaint

TD Bank US Holding Company Credit card department,

Identity theft / Fraud / Embezzlement West Virginia

Nordstrom FSB has posted a delinquent charge on my credit report. In - 2011, someone fraudulently opened a Nordstrom FSB credit card in my name and charged $720.00. I called Nordstrom FSB, sent them my actual information to show them my current address, phone number, the date I have lived at the current residence. They advised me they would cancel the account and close it as being fraudulent. They never closed the account and it is still listed as open on my credit report. I need them to close the account and list it as fraudulent.