TD Bank US Holding Company Credit Card Complaint

Late fee

TD Bank US Holding Company Credit card department,

Late fee Kentucky

For the 3rd time in the last 12 months my Target Red Card was charged with a late fee. In each instance, I was able to demonstrate that the payment arrived on the due date or the day before. This most recent occurrence my payment was due on the - of -. I paid off the balance as I usually due each month. The payment was scheduled online through my bank. When I received the next months ' bill Target was billing me for the late fee and a dollar or so of interest. Working with my bank I was able to demonstrate that the payment arrived at the post office at - in - T- where the bill is to be sent. When I called Target about this they said that I should make my payment earlier because late fees are assessed for payments that are n't processed on time. They 've agreed to remove the charges again. Based on my experience it seems likely they will do this to anyone whose check is received on the due date. If this is not grounds for you to investigate please let me know. I believe it is fraudulent and actionable.

TD Bank US Holding Company customer in Kentucky
Mar 25, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with monetary relief

Consumer disputes how TD Bank US Holding Company handled their complaint

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