Electronic Benefit Transfer / EBT card Managing, opening, or closing account
Amex Prepaid card department,
Electronic Benefit Transfer / EBT card Managing, opening, or closing account California
I have an AME- - account and have had it for about 2 years. Approx 2 weeks ago, I requested a transfer of funds from my - account, back into the account that was used to fund the - Account, it is a - Checking account. When I originally opened the Serve Account, AME- requested that I " Verified '' the account that would be the source of funding for the Serve Account., I followed the procedure and the - account was " Verified ''. After, 7 business days of waiting for my funds to be transferred into the - Account, the " Verified '' funding source for my - Card, I was instructed to go through the verification process again. I complied and it was completed this past Monday. Today is Wednesday - -, and the funds have still not been transferred. I 'm sure that AME- delays these types of transfers to collect as much interest on these types of accounts as possible. This has been a horrible inconvenience and it should be stopped.
Amex customer in California
Mar 23, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.americanexpress.com/ |
Phone | 800-528-4800 |
Address | P.O.Box 981540 El Paso TX 79998 |
Amex | |
Amex |
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