Conventional adjustable mortgage (ARM) Credit decision / Underwriting
U.S. Bancorp Mortgage department,
Conventional adjustable mortgage (ARM) Credit decision / Underwriting California
My family wants to build a home so we engaged US Bank to get a construction loan. we got approved for $ - and later upgraded to $ - as the scope of the house cost increased. it is taking more time than I expected ( my first built home ) because of County regulations and issues with the general contractor and house seller. Despite the - approvals, -/-/- I got a Statement of Credit Denial stating " unable to verify residence '' as excuse. I wrote the loan officer, he did n't answer so I called him. he said I was taking too long to meet the loan conditions ( producing a General Contractor ). I wrote the bank a letter and they did n't respond either. I believe that they did n't act in good faith, and in fact they denied my loan with no good cause. I have lived in the same residence for 4 years in - -. All my correspondence with the bank has been from this address. the other apparent reason for the denial is adverse credit. this is a bogus statement because my credit is close to - the loan to value is about 60 %. the loan officer said I could qualify for much higher loan based on my ratios.
U.S. Bancorp customer in California
Mar 21, 2016
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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