Citibank Credit Card Complaint

Citibank Credit card department,

Credit determination North Carolina

On -/-/-, I fill out and mailed a paper credit card application from Citibank and was approved for a card. On -/-/-, I filed out a second paper application from Citibank which was denied. On -/-/-, Citibank 's credit card division made an unauthorized inquiry against my - credit report. This hard inquiry did NOT originate due to a THIRD credit application. I sent a letter to Citibank 's customer service department asking the reason for the -/-/- credit denial. However, I did NOT ask for or suggest another credit pull. No one at Citibank even contacted me to advise of the third credit pull. A legal compliance statement is provided to the consumer upon pulling of credit and this process was completely disregarded.