The Western Union Company Money Transfers Complaint

The Western Union Company Money transfers department,

International money transfer Other transaction issues Massachusetts

Western Union Money Transfer on - -, 2016 : Western Union provides 3 opitions on line for money transfer. One is a credit card option, however when you choose it, Western Union gives you the illusion of proceeding with the transaction, asks for personal information, like driver licence etc. After you provide all info and submit your credit card information, the web site gives a message " your transaction could n't be completed '' and forces you to chose WU option for payment. When I called Western Union, after being conected with someone in -, I was told that my credit card company denied the transaction. I called my credit card ( - - - ) and was told by them that nothing was denied by the credit card company, moreover, that no transaction was ever received. When I called WU again ( conected to a foreign country again ), the only information I was receiving was to take cash and go to a local Western Union agent ( highly inconvenient and burdensome ), or to choose the WU option on line. My complaints about the previous wrong info as well as questions about when the credit card option on WU web site would work, were completely ignored. Western Union deceives people on their website to obtain personal, sensitive and financial information from their customers, therefore it is kindly requested that the US Government investigate those practices and take further legal action if necessary.