Maximum Title Loans, LLC Consumer Loan Complaint

Maximum Title Loans, LLC Consumer Loan department,

Vehicle loan Problems when you are unable to pay Arizona

I have had an auto title loan with Maximum Title Loans for several years. Interest payment was due on -/-/-. On -/-/-, I called MTL and told them I planned to sell the car, then pay off the loan and interest. Rep agreed to my proposal. My car was repossessed on Saturday, -/-/-, when interest was 14 days past due. I received no notification that our agreement would not be kept. On Monday, -/-/-, I spoke to an MTL rep, asked that MTL hold to our agreement of -/-/-, that repo fee be reversed and car returned to me. They refused.


On -/-/- I asked the owner by email to return the car ; he waited until two weeks later to respond to me. He said my car had been sold at auction on -/-/-. I 've received no written notice of the sale of the vehicle nor any written accounting of balance due. They have repeatedly harassed, threatened and bullied me and my contacts. They continue to call up to 9 times a day, plus emails and voice messages. I have twice sent emails requesting that they stop phoning me and my contacts and have told them over the phone to stop calling me. All requests have been ignored. The car was worth much more in a private sale than at auction. Had MTL held to our agreement of -/-/-, I would have sold the car and paid off the loan long ago and be now free of the debt.