Specialized Loan Servicing LLC Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Specialized Loan Servicing LLC Mortgage department,

Other mortgage Loan servicing, payments, escrow account Maryland

My Mortgage servicer ( SLS ) would not accept electronic payments from my bank scheduled on -/-/2016 for receipt on -/-/2016 or -/-/2016 ( the last 2 days of the grace period for my mortgage loan ). This was noted by both my - - and - - - checking accounts - when the respective Bank 's bill pay centers stated " SLS would not allow payments until -/-/2016 or later ''. All my other electronic payments to - -, -, etc. were accepted as scheduled by the vendors for the day after the payment was submitted ( as submitted before - ) - or -/-/2016 for payments I submitted today ( -/-/2016 ). SLS will accept payments made through - - or their own website - - for a fee - but are now restricting customers from using their bank bill pay services at or around mortgage payment cutoff. This is wrong - in that they should accept all forms of electronic payments on equal terms.

Specialized Loan Servicing LLC customer in Maryland
Mar 14, 2016

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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