Citibank Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

Citibank Bank account or service department,

Checking account Making/receiving payments, sending money Texas

This matter involves the theft of my funds in the amount of $2900.00, plus associated bank fees. Said check was issued directly to me by -, from a Citibank Delaware account, for contract legal services I had agreed to perform for - pursuant to my discussions with - - and - -, both allegedly of - - -. Said check was forwarded to me via - and deposited into my - - - - - account on - -, -. Despite the fact that the - check HAD NOT cleared my bank, on - -, I was instructed to send $950.00 + $19.00 fee from those funds to a third-party vendor named - - - in - -, Nevada, via -, for the equipment necessary to perform the job duties of the contracted services, i.e., laptop, printer, etc. ; I sent the funds, but with my own personal cash as their check had not cleared. Within a couple days thereafter, I was offered and accepted a full-time position with a local law firm ; the likes of which I had been actively seeking employment with. Once I accepted this new position, I naturally sought instructions from both - - and


Citibank Delaware would only confirm the account existed but that verification of the check and funds could NOT be verified because the account was allegedly controlled/owned " by a - '' and that I would have to obtain the requested information from the - ( who 's name and contact information they refused to give me ), and then rudely and without warning disconnected the call while I was still speaking. On - -, -, less than 5 days after my initial receipt and deposit of - 's initial check, and because - - REFUSED to accept return of the remaining amounts in any form except cash, which she instructed must be deposited into an obscure and suspicious account with - - -. - - initially did not want me to wait until the funds had cleared my bank, but I insisted. On -/-/- I contacted my bank, - - - - -, and was informed that the - check had cleared and that the funds were available for my use. Because I was tired of - - ' refusal to answer ANY of my questions, and because I just wanted to situation to be over, I ultimately did as she suggested. On this same date, I withdrew $19000.00 in cash and deposited said cash into a - - - account in full and final reimbursement of the - check as follows : Date : - -, - ; Account Holder Name : - - ; Account Number # : -, Amount : $19000.00 At this point I felt extreme relief that the matter was resolved. Sadly, less than - - - - days later, on - -, my Bank notified me that - 's original check in the full amount of $2900.00 had been returned -. Consequently, not only did my Bank debit that amount from my accounts, they further withdrew NSF fees which left my account with a negative balance, and which only multiplied each time an auto-draft has been presented to my - Bank.

Citibank customer in Texas
Mar 11, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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