Banco Popular de Puerto Rico Money Transfers Complaint

Banco Popular de Puerto Rico Money transfers department,

Domestic (US) money transfer Fraud or scam

Our company - - - -, Receive customer that pay with stolen credit cards. For buy safe vault ( The Customer - - - ( phone - ) Ask for the service of pick up and delivery safe by the company -.contact person - - with phone - for the quantity of $26000.00. Banco Popular of Puerto Rico do the wire transfer from our account - to the Bank - - - on - with the account -. The transfer the money Knowing that until -/-/- this fraud scheme is occurring in Puerto Rico, with the banks. The send a Letter telling abount that., whatever do the transaction and transfer the money. Now Banco Popular says that is impossible to ask for refund de money, because the do n't have the enough information. But when they do the transfer have the '' enough '' information. Banco Popular fill a complete form, with all the information to do the transfer ( Beneficiary Bank, Beneficiary Name, Account Number, Swift Code, Address ) All the information. If they have identified the Bank and was good this information to send the money, it have to be good to ask for the recovery of money. Banco Popular tell " no '' You need to pay. But we dont withdraw the money, The transfer it. We contact FBI on - -, 2016 and open a complaint with the Agent - -. for do the investigation. We understand that all the transaction on the bank have an inssurance, if it really a fraud.