MoneyGram Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

MoneyGram Money transfers department,

Domestic (US) money transfer Fraud or scam Oregon

I live in -, -. I had a bicycle listed on - for sale for $2200.00. - contacted me via text message, asking if the bike was still available on Friday -/-/16. I said yes, - immediately Page - of - said she would buy it and said she would send a check. I asked her if she wanted to see the bike first, she said she was undergoing - and could not. then, she said she would send a check and we could wait for it to clear, prior to arranging the pick up of the bike. I asked that she send a cashier 's check instead, to avoid any wait, and she agreed. I gave her my address.


I received the cashier 's check the next day on Thursday -/-/16 for the amount of $3400.00, which was $1200.00 more than I asked as the selling price. Funds were send from an - address ( - -, - -, - - -, - -, - - ) and the check was written from - - - - - ( headquartered in -, - ). - never discussed sending me extra money, prior to sending the check, or that she was not located in -, -. I immediately texted her and asked why she sent me the extra funds and also how she planned to pick up the bike. - stated that $100.00 was a tip for my agreeing to the terms of the sale and the other $1100.00 extra was for her mover to pick up the bike. I had concern with this aspect, but agreed. I deposited the check the same day into my local credit union, a hold was put onto the check. The funds became available to me on Sunday -/-/16. I contacted - on Sunday and notified her that the funds were available and asked when we could set up a pick up time. She replied that Monday -/-/- would be a good day and i agreed. - texted me early Monday morning, asking about the pickup. She restated the purpose of the extra funds ( $100.00 tip for me and $1100.00 for mover ), then asked that I send the $1100.00 for mover via MoneyGram to - - - to an address in - - - - - -, -, - - ), which is the address of a -. I was able to wire transfer the money accordingly a few hours later and was given a ref #. I texted - about the transfer and communicated the ref #. I check the ref # a few hours later, and the money was picked up by the receiver. I did n't hear back from - for 8 hours and texted her to check on the status of the pick up. She replied back that she could not proceed with the pick up, because her nephew -. - was purchasing the bike for said nephew. I told her I was sorry to hear that and understood not continuing with the sale of the bike. I asked her where I could send the remainder of the funds $2300.00 back to her, via check. - then asked me to send the funds via MoneyGram, once again to - - -, and insisted that I keep $250.00 for my troubles. She asked for the transaction to take place immediately tomorrow on Tuesday -/-/16. I told her that I was not comfortable with sending the rest of the funds via MoneyGram and asked where I could send a cashier 's check. I also stated that I could not complete the transaction by Tuesday -/-/16, but would have time on Thursday -/-/16 to do so. - stated that - - - would be out of town on Thursday and insisted I try to send the funds on Tuesday -/-/16. I told - that I was no longer comfortable with the situation and would be sending a certified check for the remaining amount back to the address from which it came. She then asked me to send the funds to an address in - ( - - -, -, - - ) and requested they be in a US Postal Money Order. I told her that I could not do that and would be sending a cashier 's check to the original address it was sent from. She never responded.

MoneyGram customer in Oregon
Mar 08, 2016

* Source: CFPB Complaint Database

MoneyGram response to complaint:
Closed with explanation

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