Amex Credit Card Complaint

Identity theft / Fraud / Embezzlement

Amex Credit card department,

Identity theft / Fraud / Embezzlement New York

My American express serve card was stolen from my home, the card was then used to withdraw the entire balance of my account from $420.00 down to $0.00 with in hours. I contacted American express to dispute these transactions, as I ( the card holder ) did not preform or authorize these transactions. American express declined the dispute for these transactions, claiming the transactions were valid.

Amex customer in New York
Mar 08, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more