Freedom Mortgage Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Freedom Mortgage Mortgage department,

VA mortgage Loan servicing, payments, escrow account California

I have a mortgage with Freedom Mortgage. Since - 2015, even after I send my payment and they cash it, they send me threatening and abusive letters saying my payment is overdue and they will foreclose. I send copies of all paperwork and they say they will check it out, but nothing improves and the same behavior continues. I USPS track all my payments and send packets of copies of cancelled checks and letters from Freedom.

Freedom Mortgage customer in California
Mar 07, 2016

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

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