The Huntington National Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

The Huntington National Bank Bank account or service department,

Checking account Problems caused by my funds being low Michigan

On -/-/- I was charged a NSF fee for - due to a check I wrote around 2 weeks before this date. Upon investigation and many phone calls I was told the $37.00 could not be refunded because Huntington has credited me too many times in the last year. One of these credits is due to the last complaint with the CFPB. I also found out that Huntington changed my account without my permission to a " Asterix free checking '' When I had a " Huntington 5 account '' I found out I was using ATM and being charged fees also, then found out my account was no longer the Huntington 5 account.


I am very upset that the check that was bounced back was not covered under the huntington 24 hour grace. What is disturbing is nobody can answer why it was not covered. All I am told is " It is up to the bank ''. The check would of put my account negative $21.00 if I would of gotten the 24 hour grace. Thus would of been paid ( I did pay the NSF charges the same day. The disturbing part is the Huntington Customer Service. The local bank declared " Personal checks are not covered by 24 hour grace '' Call center agents tell me that I am not eligible for 24 hour grace anymore because of my past account history. Well I was never sent a notice that 24 hour grace is not longer available for me. The local banking center says I am eligible for 24 hour grace still and that they are sorry my account was changed without my permission. This is a very frustrating bank and I was also told I can never have any money refunded until -/-/-. Because you are only allowed $50.00 a year and the $300.00 from my last CFPB complaint exceeded that. I thought this would be a good jester from Huntington and did not realize if I made anymore mistakes I was going to be staked out and have all my privileges removed.

The Huntington National Bank customer in Michigan
Mar 04, 2016

* Source: CFPB Complaint Database

The Huntington National Bank response to complaint:
Closed with monetary relief

Consumer disputes how The Huntington National Bank handled their complaint

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