Amex Credit card department,
- -, - we requested a Balance Transfer with American Express to pay off our - bill in the amount of $7300.00 They instead sent the payment to - - and we DO NOT have a - Penny card. We disputed it several times and in - - they did a Balance Transfer to - as originally requested but they refuse to credit me back for the original $7300.00 that went to - -. They are forcing me to pay the original transfer of $7300.00 to - - and I do n't even own a - - account.
Amex customer in Arizona
Mar 02, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.americanexpress.com/ |
Phone | 800-528-4800 |
Address | P.O.Box 981540 El Paso TX 79998 |
Amex | |
Amex |
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