Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Rewards Florida

I have been having problems with Barclay Bank for more than three weeks with no resolution. Various reps tell me a different story every time I call. This issue involved a point redemption using their rewards program. In my opinion my problem may affect many other cardholders who may or may not be reporting these issues. I attempted to redeem - points to my credit card statement many weeks ago. This would give me a credit of $3200.00 against Travel related charges with - -. Due to some sort of technical issue on the Barclay website this did not go through. I called - case # -. Phone reps from Barclay have been deceptive in giving me incorrect information, making different statements to me every time I call.