TD Bank US Holding Company Credit Card Complaint

Advertising and marketing

TD Bank US Holding Company Credit card department,

Advertising and marketing New Jersey

TD bank sent an offer for a card that has - cash rewards for the 1st 6 months on gas, dining, cable, phone, and utility bills and - on other items. They also offered $200.00 cash back if $500.00 was spent in the first 3 months. I applied on line ( - -, 2016 ) for this card by going to the website on the offer and putting in the code in the letter. When I received my statement, I noticed I was given points instead of cash back. I called and was told that the card that I was offered discontinued on - -. The card they gave instead has a lot less benefits and only $100.00 cash back after spending $500.00 in the first 3 months. I spoke to someone on - - when I applied for the card and asked about the $200.00 cash back and verified that this was correct along with the - cash back on specific items for 6 months. Why are they allowed to send offers for cards that they are discontinuing? Now I have a credit card that I do not want but can not cancel because credit bureaus give bad makes for you to cancel a card. And I might have trouble applying for another card that I would like because of the credit limit they gave me. I think this id false advertising.

TD Bank US Holding Company customer in New Jersey
Feb 28, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with explanation

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