Regions Financial Corporation Credit card department,
Advertising and marketing North Carolina
I applied for a card with higher credit limit and was offered a card with a lower limit. During the application process I was told by the banking manager that my application needed further review to clear a credit exception. At that time, I was told my the banking manager I would be approved because she has a relationship with the underwriter due to the credit issue being mine. It was a minor collection that was misreporting ( currently now being disputed ). The issue is I was told by the banking manager that I would be approved for the original card request however approved for a card with a lower credit amount and features.
Regions Financial Corporation customer in North Carolina
Feb 27, 2016
* Source: CFPB Complaint Database
Regions Financial Corporation response to complaint:
Closed with explanation
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