Amerisave Mortgage Complaint

Amerisave Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Kansas

When I signed my loan docs with Amerisave Mortgage the contracts said : " You have the right to request that the PMI be canceled, at your option, on either of the following dates ( " the cancellation date '' ) : ( - ) The date the principal balance of your loan actually reaches 80 % of the original value of the property, based solely on your actual loan payments. '' I contacted them inquiring about paying down my loan so I could attain - % equity and now they sent me a letter saying I must have approx. - % equity before I am allowed to cancel the $ -/month PMI payment. I have called multiple times to address this and they will not comply with my loan contract.