Capital One Mortgage Complaint

Capital One Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker Louisiana

- mortgage with Capital One bank. Interest payment jumped from $ -/month to $ -/month. No one can explain why. Then they decided they wanted the loan repaid immediately. They could not maintain employees as every time I called the previous person was no longer with the company. We would have to restart from scratch with a new banker. I have turned in their requested paperwork to at least - employees via fax. The most recent phone conversation said the loan application was closed because I did not send in the requested paperwork which is false. Also during the most recent phone conversation the lady said she spoke with my on - - which she did not. I had to keep calling to get someone 's attention.