Bank of America Credit card department,
Bank of America closed my credit card account without any advanced notice. I had - reward points that I now have no access too. My credit card payments were on time and my balance was only - % of my limit. When I called to redeem my points they said they were forfeited. I believe this is unfair and illegal practice.
Bank of America customer in California
Feb 24, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.bankofamerica.com/ |
| Phone | (704) 386-5681 |
| Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
| Bank of America | |
| Bank of America |
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