Capital One Credit Card Complaint

Delinquent account

Capital One Credit card department,

Delinquent account Maryland

My Monthly payment for my credit card ending - is showing as past due for the month of - 2016 and I now owe the company a payment of $58.00. My monthly payments are due on the - of each month. I made a payment of $50.00 on - - for the - 2016 statement and a payment on - - for the - 2016 statement. However, Capital One is claiming that because my - payment posted before the - of the month it was applied to my - statement deeming my intended payment for - as not paid and reflecting my account in a delinquent status.

Capital One customer in Maryland
Feb 24, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more