Capital One Credit card department,
My Monthly payment for my credit card ending - is showing as past due for the month of - 2016 and I now owe the company a payment of $58.00. My monthly payments are due on the - of each month. I made a payment of $50.00 on - - for the - 2016 statement and a payment on - - for the - 2016 statement. However, Capital One is claiming that because my - payment posted before the - of the month it was applied to my - statement deeming my intended payment for - as not paid and reflecting my account in a delinquent status.
Capital One customer in Maryland
Feb 24, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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