(CD) Certificate of deposit Account opening, closing, or management
Ally Financial Inc. Bank account or service department,
(CD) Certificate of deposit Account opening, closing, or management Indiana
I applied for a 18 mo. CD at Ally Bank for $75000.00. They withdrew that amount twice with authorization for only one. It resulted in insufficient funds charge on the checking account from which it was withdrawn. They refused to interrupt the transfer and I was charged $34.00 by my bank for the ISF. I received confirmation of only - transfer but they still contend I made - requests. The branch manager at my checking account bank called Ally while I was in the office and they agreed to return the second $75000.00. They will not pay the cost of doing so. I told them I wanted the whole transaction cancelled and they will charge me 60 days interest or approximately $150.00 for the 2 days it was funded. I have been a customer for several years with Ally, but wo n't continue to be if I can find a way to remove my accounts from them without severe penalty.
Ally Financial Inc. customer in Indiana
Feb 23, 2016
* Source: CFPB Complaint Database
Ally Financial Inc. response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ally.com |
Phone | 704-444-7824 |
[email protected] | |
Address | P.O. Box 380901 Bloomington MN 55438 |
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