The Western Union Company Money Transfers Complaint

The Western Union Company Money transfers department,

International money transfer Other transaction issues Illinois

Western Union Case Reference # - On -/-/16, around - I tried to make a money transfer transaction through Western Union of $1400.00 ( MTCN : - ). At the end I received an error that this transaction can not be completed due to an error. I called the Western Union, and the lady explained to me that this might be happened due to WU system upgrade. She was also not able to see any transaction during the review of my account. While I was taking to her I tried another attempt ( MTCN : - ). I received the same error. She said these transactions are not going through probably due to system maintenance and you can try again at a later time. If you still face the same issue then call us and we will do the transaction for you. After about an hour, I made another attempt ( MTCN : - ) that went fine and I received the message that the transaction completed successfully.


( - -, - # - ) told me that WU will revert the initial - transactions within 7 days. My subject Bank Account is used for auto-pay bills. Currently sufficient money is not available in my account. I already suffer enough by WU system issues and non-vigilant customer service. I am astonished that these kinds of transactions were not considered suspicious at WU end and the client was not contacted immediately before finalizing these transactions. The money related - additional transactions is still available in the receiver Bank Account. This problem is happened due to the system issues and WU should be responsible to revert initial - transactions. I want to keep my record straight for all my financial deals. Until today ( -/-/2016 ) WU was not able to able to provide any satisfactory answer to provide the solution of the problem happened due to WU system glitch.