Bank of America Money Transfers Complaint

Bank of America Money transfers department,

International money transfer Incorrect/missing disclosures or info California

On - -, 2016 I sent a wire transfer from my bank " - '' in California via an intermediary bank " Bank of America '' to the beneficiary bank " BAC '' in -. BAC would not release the funds because of incomplete information. After further questioning as to what was incomplete BAC supplied me with two emails showing that Bank of America in - omitted the name and address of the intended beneficiary in -. I am asking for a full refund of the charges involved because after I finally had the funds returned I needed to pay all the charges again. - charged me $40.00 and Bank of America charged me $15.00 for the incomplete service. I have sent a certified mail with all the documents and received a form letter telling me to get - - to handle it. It is almost impossible to get thru to Bank of America and the wire transfer division is almost top secret.