Fifth Third Financial Corporation Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Fifth Third Financial Corporation Consumer Loan department,

Vehicle loan Problems when you are unable to pay Indiana

Fifth third will not work with me on catching up an auto loan payment that was in default due to me being out of work. They would not supply me with any information regarding an outstanding balance. Furthermore, they told me to surrender the vehicle or pay - to keep it. I be level the bad press they are receiving regarding the discriminatory practices with borrower percentage rates, is why they chose to treat me this way. As an - borrower, I believe it 's easier to rid the loan before paying out if es for their deceptive practices. I am fully willing to pay the default payments, but I was told I ca n't and I should rid myself of the vehicle, or face them embarrassing me with friends and family. I was told this per a call to the bank and being transferred to collections on Friday, - -, 2016. I should not be threatened or intimidated for trying to do the right thing. These practices should not be allowed in addition to a discriminatory practice of auto markup. It 's ridiculous that they pay restitution, but find other ways to be discriminatory. Threatening embarassment and refusing to provide information, as potentially required by reposession laws, is not only disgusting, but surely illegal.

Fifth Third Financial Corporation customer in Indiana
Feb 09, 2016

* Source: CFPB Complaint Database

Fifth Third Financial Corporation response to complaint:
Closed with explanation

Consumer disputes how Fifth Third Financial Corporation handled their complaint

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