First National Bank of Omaha Credit Card Complaint

Identity theft / Fraud / Embezzlement

First National Bank of Omaha Credit card department,

Identity theft / Fraud / Embezzlement Texas

A credit card was issued to me by First Bankcard for - an online retail chain. Just three days after receiving the card, it was closed by First Bankcard. The card was never allowed charges because the company called me and said it needed to check for fraud and go into my local bank and show all my ID 's documents. A red flag came up because that was not the agreement of the card being issued in the first place. The cards were cut up and returned to the company, but they have charged $1400.00 to me and refuse to take the charges off, keep putting late fees on the account, and charging interest to unauthorized/undocumented charges, in my name ; despite my writing the president, - - -, and all the Bank Directors/CEO 's about this problem. I am - years old and I can not bear the pressure this company is putting me through. They never let me charge - item, nor have they paid for one item on this fraudulent account, they opened and closed in three days. Please help me and others like me who has been betrayed by First Bankcard of -, NE.

First National Bank of Omaha customer in Texas
Feb 06, 2016

* Source: CFPB Complaint Database

First National Bank of Omaha response to complaint:
Closed with explanation

Consumer disputes how First National Bank of Omaha handled their complaint

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