Capital One Credit card department,
-/-/- - - - - - - - - # -, -, - Capital One - - -, - - -, - - - : Account # - CFPB CASE NUMBER - Respond not fair enough Dear Capital One, I have been a good customer with your company since -/-/-.I am enjoy doing business with your company and have been pleased over the years. Currently I have - open Capital One accounts And maintain good standing. ( Accounts Last - numbers - - ) I am writing to request a " goodwill '' adjustment be made to Account # - with the major credit reporting agencies. Although I made a late payment on - -, I have an excellent payments history otherwise My monthly payments are always on time. Please consider removing the negative payments reported by your company from my credit reports. The late payments I am requesting deleted and / or removed occurred on
These late payments do not reflect my overall good payment history with your company and I would like them removed. I experienced a temporary loss of income due to unemployment. Again, I really enjoy business with your company and hope to continue a satisfying in the future. Please make into consideration my loyalty to your company and work with me to remove these negative marks from my credit reports. I look forward to hearing from you soon. I am keep sending request until get fair resolution Sincerely - - -
Capital One customer in California
Jan 29, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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