Lender Live Mortgage Complaint

Lender Live Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account

Lender Live has began the same unscrupulous tactics that began - 2015 ( see previous complaint ref # - -. I have bean receiving multiple phone calls daily stating that I did not pay my mortgage in -. I have bill pay which automatically sends a check monthly. The agent ( - ) recommended that I make a payment immediately so it does not show on my credit report. I told him no since my bank makes the same payment each month. - stated that since there is no coupon associated with the payment, the computer may misdirect it and I am still responsible even if I have confirmation from my bank when the check was mailed and delivered. My account number and property address is on each payment. I should not be harassed and threatened because the organization does not have the appropriate systems to process payments.