Amex Credit Card Complaint

Amex Credit card department,

Arbitration California

My Right to Reject Arbitration ; Arbitration Rejection Notices sent to American Express via Certified Mail with Return Receipt ( - of them now!! ) and another sent via First-Class Mail ( - total ). First one sent - -, - and delivered - -, - and up to now - -, - there has not been a single confirmation letter/letter sent back concerning all - letters!! Called American Express over - times regarding why I have n't received my confirmation letters and the first - reps. told me it was processed on - -, - and on it 's way to me in the mail. The - time I 've called and asked to speak to supervisors they all can not find any record of my right to reject Arbitration, Arbitration Rejection Notices even in the system when the first - reps. could!!!! Some of the rest of the calls I was treated with disrespect and some employees left me on hold or transferred me to a automated recording and completely wasted my time disregarding me as a consumer! American Express to date ( - -, - ) has not written back or called back concerning my letters or


willfully violating our agreement ( s ) and my right ( s ) by refusing to provide confirmation letters ( which are to me and all consumers for the matter, written proof that they received my/our letters and state that they 've updated my card member agreement ( s ) to reflect my/our Right to reject arbitration for my account ( s ) ) to me so if anything were to every happen like for example my card number was stolen they ca n't claim they never received my Certified Letters and " force '' me to arbitrate any disputes when in fact I have proof/evidence that I did my part per the card member agreement ( s ) and sent them not just -, but - letters, - of which are Certified Mail with Return Receipt ALL DELIVERED to American Express and signed for! How can consumers trust such a company that from the beginning have illegal business practices??! Please investigate and take action against illegal and corrupt conduct from companies like this! BAN " FORCED/BINDING/MANDATORY '' Arbitration from ALL contracts, regardless of nature, whether it be consumer, employment, loans of any sort, etc.. BAN ALL AND INVALIDATE CURRENT CONTRACTS AND AGREEMENTS THAT RELATE TO CONSUMERS regarding FORCED/BINDING/MANDATORY! Also, please look into my current issue concerning American Express and their illegal business practices! Thanks in advance to the people and consumers just like me in the Consumer Financial Protection Bureau who band together for OUR rights!