PayPal Holdings, Inc. Money Transfers Complaint

Domestic (US) money transfer Other service issues

PayPal Holdings, Inc. Money transfers department,

Domestic (US) money transfer Other service issues Georgia

I currently use Paypal to operate an eBay business. This business is an -. Paypal has the businesses - ID number, the bank account number, and access to my eBay account. Currently they are withholding over $2800.00 in sales based on their $3000.00 base limit for new accounts. However this account is n't new. It 's 3 months old, shows over - transactions, generated over $12000.00 in sales, and there is 100 % good feedback. The issue is Paypal refuses to release funds where the product has been paid for, shipped, and received. Instead there is a 21 day hold on all transaction after the initial $3000.00. This causes an enormous amount of stress for my business with its ability to purchase more inventory and to continue to build. I 've tried to talk to many representatives at Paypal and they pretty much say " Oh well ''. There is no reason for my business to be treated as a individual. Even a bank only has a 14 day hold on checks and that 's generally random and does n't happen too often. I would like my funds released so I can build my business, buy more inventory, and generally cover my operating costs.

PayPal Holdings, Inc. customer in Georgia
Jan 25, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with non-monetary relief

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