Diversified Adjustment Service, Inc. Debt Collection Complaint

Payday loan Cont'd attempts collect debt not owed debt is not mine

Diversified Adjustment Service, Inc. Debt collection department,

Payday loan Cont'd attempts collect debt not owed Debt is not mine Texas

I received a call from Diversified Adjustment Service Inc. indicating they were attempting to collect a debt on a payday loan I never solicited or received. The call was followed by a letter I received on -/-/- ( the letter itself dates to -/-/- ). I called in reply to the letter, and confirmed that in order to dispute it formally, I had to do so in writing, which I did the same day via email. I sent documents in support of my position that I never received any such loan - specifically bank deposit statements from the period in question showing no deposit of any kind for the amount in question. The collection agency claimed the original loan was issued on -/-/-, and then remanded to collection later ( around - of - ), however I received no communication until - - mostly in the form of phone calls from differing numbers, none of which can be returned at the same number. After formally disputing the debt in writing on -, a call was made to me at - - on -, demanding immediate payment of the debt, in violation of and in indifference to the following : -.


original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector. I have made several attempts to contact the original claimant, - - - -, who remain at this time unreachable by phone to me - only customer service and technical support are reachable. I was transferred to someone from HR/Payroll, however, my call instantly went to voicemail, and has as yet not been returned. My login for the Agent Services page on the company 's HTML site ( - ) is valid, but the page has no content other than a link to the site homepage, and the link to the agent services page ( - ) on the homesite ( - ) is currently locked, with technical support having sent me an email claiming it will fix the problem within 48 hours. At present however, neither the original claimant ( - - - - ) nor the debt collection agency have provided any documented proof of the debt, or given me reasonable access to it.

Diversified Adjustment Service, Inc. customer in Texas
Jan 22, 2016

* Source: CFPB Complaint Database

Diversified Adjustment Service, Inc. response to complaint:
Closed with explanation

Consumer disputes how Diversified Adjustment Service, Inc. handled their complaint

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