U.S. Bancorp Credit card department,
Identity theft / Fraud / Embezzlement Texas
I opened an account at International Bank of Commerce ( IBC ), - - the -/-/2015 in - - - -. I was informed that a credit card displaying the name of this bank, thru Elan Financial Sercives was mailed to my house in - the next month. I did not ask nor authorize this line of credit to be opened. After speaking to the IBC I was told that I had to cancel the card, which I did before the end of the year. I reported it as fraud, and was told that reports from the credit agencies would be mailed to me. They were, to -. I live in -, I opened the bank account in -, IBC has no banks in -, but all this information was sent there. After speaking to IBC this month again, to find out why a line of credit was opened without my knowledge or authorization I was told that there are - credit cards with different numbers, and presumably different lines of credit opened by Elan Financial. I have been given to case workers number who is open only the hours that I work, and after several calls has never answered my calls or returned my messages. I have no idea where the second card is, and do not know if additional lines of credit are being opened.
U.S. Bancorp customer in Texas
Jan 22, 2016
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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