PayPal Holdings, Inc. Money Transfers Complaint

Domestic (US) money transfer Money was not available when promised

PayPal Holdings, Inc. Money transfers department,

Domestic (US) money transfer Money was not available when promised Texas

Paypal restricted my accts after i provided initial documents. Their now infringing on my privacy I 'm a - and I use Paypal for my -. Recently, - decided to send payment via Paypal. Paypal restricted my account and I asked for me to provide documents to support this transaction. They requested, " Invoices, contracts, description of services, & tracking numbers " I provided all documents, accept a tracking number. I called and provide the representative in the merchant department an explanation with regards to not having a tracking number. I 'm a -, I -, therefore there is NO product to be delivered. The agent complied with me, I was told that a note would be made on my account and to expect a resolution within 24-48 hours. The documents were sent in on -/-/-. On -/-/- far past the time as stated on Paypal 's resolve time line, I was sent a email. In this email response I was told : " We have reviewed your account and unfortunately can not lift the limitation at this time.


to - a - % fee based upon all funds received from banks or other sources for the financing of the transaction ''. I do not get paid until my job is completed and the client is satisfied. Paypal is infringing on my privacy, their asking me " For copies of my contract between myself and my client, " Asking for Purchase Agreements between myself, the financing bank and the client that exist OUTSIDE of this disputed transaction " " asking for my additional bank accounts that have no connection with my paypal account. My clients have been forced to pay higher rates to process payments to me. This is an infringement on my privacy. These are predatory practices and they should be put to an end immediately. - - -

PayPal Holdings, Inc. customer in Texas
Jan 20, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

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