ACS Education Services Student Loan Complaint

ACS Education Services Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Kentucky

ACS will not apply my payments equally to each of my loans. When I make a payment by check, they only apply the payment to - loan, and the other remains past due. I then have to call them and go through, what is often, a lengthy, frustrating process, consisting of multiple calls to get the payments applied. I have paid $1200.00 since - and - of my loans is 65 days past due. I can not get them to apply the payments properly.