Southwest Credit Systems, L.P. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Southwest Credit Systems, L.P. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Georgia

I had a - - account in -, - that I closed because I was moving out of state ( to - ). I took all of the equipment less than a week prior to me moving, to the local branch that I normally dealt with and paid them in full so it would be - less thing for me to worry about, this was - 2012. I never once received any correspondence indicating there was an issue until -/-/- when it mysteriously showed up on my credit report as not being paid. I contacted them directly and they investigated and wanted me to fax them a receipt, however I told them I did n't have it anymore since it had been over 2 1/2 years and if there had been any problems with it, I should have been notified long before 2 1/2 years and it also should not have been put on my credit report without notifying me first. The - representatives I discussed it with agreed with me, however they said there was nothing further that could be done beside talk to their collections department. I spoke to them and all they wanted to do was discuss payment arrangements which I explained I was not interested in because the bill had already been paid once and I had no interest nor was it fair for me to have to pay it twice. I also filed several disputes with - because - kept reporting it as an active debt, however - currently shows it as a closed account. I explained this to - in my dispute that if - has it closed that they should be reporting the same. In fact, - removed it but then added it back which I did n't understand, but they continue to say after each dispute I make ( I 've made at least - ), that the debt is valid, however it is not and it is hurting my credit and I need it removed.

Southwest Credit Systems, L.P. customer in Georgia
Jan 16, 2016

* Source: CFPB Complaint Database

Southwest Credit Systems, L.P. response to complaint:
Closed

Consumer disputes how Southwest Credit Systems, L.P. handled their complaint

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Contact Southwest Credit Systems, L.P.

http://www.swcgroup.com/home.html
800-637-7439
4120 International Parkway, Suite 110
Carrollton TX 75007

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