Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Other mortgage Application, originator, mortgage broker California

have been trying for over a month to get a 5 yrs payment history, finally received one last week but - was for some other person. I have talked to supervisors but because of my bankruptcy in - they give me to another dept and sy it will be 10 to 20 days but nothing happens. This week they said a fax was sent to my place I am trying to refinance with, to get some info and when I ask my rep they never received anything. Now I am in danger of loosing my locked in loan rate.