Synchrony Financial Credit card department,
Billing statement Pennsylvania
JC PENNEY has completely failed to established the information you are reporting for the following account is accurate : Instead, JC PENNEY have provided is merely a computer screen print out that establishes nothing. I suggest JC PENNEY familiarize themselves with the Fair Credit Billing Act ( FCBA, Title 15 U.S.C. -/-/- et. seq. ) before proceeding any further. I suggest JC PENNEY review the applicable regulations which can be found at www.ftc.gov, the website for the Federal Trade Commission ( FTC ), the oversight and regulating agency for your industry. There JC PENNEY will find that, in accordance with the FCBA ( see specifically 15 U.S.C. - -, it is your responsibility to establish the following : No unauthorized charges occurred. charges do not list the wrong date or amount ; there were no charges for goods and services that I did n't accept or were n't delivered as agreed ; you did not make any math errors ; you did not fail to post payments and other credits, such as returns ; you did not fail to send bills to my current address ; and charges for which I asked for an explanation of written proof of purchase along with a claimed error or request for clarification Your next letter must fully establish that the information you are reporting to the credit reporting agencies is accurate.
Synchrony Financial customer in Pennsylvania
Jan 11, 2016
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with explanation
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