Lender Live Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account California
I sent a letter to LenderLive requesting cancellation of my private mortgage insurance under the terms of the Homeowners Protection Act. I have reached my - % LTV. LenderLive 's service rep confirmed on -/-/- that they receive the letter on -/-/-. They said they had 30-60 days to respond. It is now -/-/-, the 60-day window has passed, and LenderLive has not responded to my request. What is my recourse?
Lender Live customer in California
Jan 11, 2016
* Source: CFPB Complaint Database
Lender Live response to complaint:
Closed with explanation
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