Synchrony Financial Credit card department,
I have an account with Synchrony Bank/Banana Republic. The " password '' to access my account does not work ; instead, every time I log in, I have to resubmit all my information ( account, SSN, security questions, etc. ) to take any action with my account. This has been going on for months and they have failed to resolve it. I suspect this " error '' is a ploy to make it more difficult to pay my card so that they can get interest and fees. If a law firm sues, them, please make me a part of the class action.
Synchrony Financial customer in Michigan
Jan 11, 2016
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with explanation
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