Citibank Credit Card Complaint

Balance transfer

Citibank Credit card department,

Balance transfer Florida

I recently transferred a balance from a high rate card to a 20 month - rate card. Negatively affected my credit score due to low limit on 0 % card, with balance : limit ratio & gt ; 30 %. Nowhere in disclosures is this deleterious credit impact mentioned. Just WRONG! Should be disclosed in information.

Citibank customer in Florida
Jan 11, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Website	http://online.citibank.com/
Phone	800-870-1073
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