Barclays PLC Credit Card Complaint

Identity theft / Fraud / Embezzlement

Barclays PLC Credit card department,

Identity theft / Fraud / Embezzlement Virginia

My wallet and phone including credit card and passwords was stolen from my car in - 2015 when discovered the next morning I called Barclays Bank and reported the card stolen and reported - fraudulent ATM charges in the amount of - that occurred. The charges were removed while the company investigated the charges. A full 3 months pass and I log into my account and see the charges have been re-added to my account with no explanation from the card company. I called again and again reported that those charges were not mine. That was roughly a month ago and since then no action has been taken to correct the situation and remove these charges from my account.

Barclays PLC customer in Virginia
Jan 07, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with monetary relief

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