TCF National Bank Debt Collection Complaint

Other (i.e. phone, health club, etc.) Taking/threatening an illegal action threatened to sue on too old debt

TCF National Bank Debt collection department,

Other (i.e. phone, health club, etc.) Taking/threatening an illegal action Threatened to sue on too old debt Colorado

Received phone call from - - - ( - ) and told that they were attempting to collect debt from bad check from 2002. Representative had the last - of my SS # and my address. I was told that with fees and all, I owed $350.00. I asked if there was an office I could come to and pay and was told there was not. I asked where I could mail in a money order and was told I had to take care of it over the phone and if I did not legal papers would be filed and lawyers would get involved. I stated that I was not comfortable giving any account information over the phone and was told that I could call with a pre-paid credit card and pay that way, and I could settle the debt today for $200.00. I was also told that after I settled the debt, I would be mailed a letter stating that the issue had been resolved. When I asked for a case number I was told the system had just crashed and I could call back later for the number.

TCF National Bank customer in Colorado
Jan 07, 2016

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with explanation

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