Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

VA mortgage Credit decision / Underwriting Colorado

Once I made an offer on a house and started the home buying process on or about - - 2015, with a projected closing date of - - 2015, it has been a steady dose of the highest level of incompetence from a major corporation that is Wells Fargo. Granted the house is a manufactured home, and I am a first time home buyer using my VA home loan benefit. We did n't make the - - date as the bank found a typo on the title paperwork and without notice, extended the closing date out until the - of -. I was n't notified and found out later from my realtor, who got the typo fixed in just a few days. As the - approached, the bank came up with some other excuse and it was again delayed, with no future date established. Wells Fargo throughout this process has requested documents which have been provided in a timely matter. One example is the water test submitted on - -, on - - we are told by the bank that it must be retaken. At some point in -, Wells Fargo mentioned that they


These are only - examples of how weeks after the original closing date had come and gone, and being told several times that we are just waiting on this form, only to have them request something more. They continue to blame the VA for having strict requirements, which I know is a fact. However, once several weeks, or even literally MONTHS into the process, the VA did n't invent new requirements. Once the original closing of - - was blown by Wells Fargo, I see no reason why they were unable to look at the entire package, and determine what was still missing. More than 2 months after starting this, I was asked to provide documentation on asmall monthly deposit into a checking account that had been there from day one. Why after 2 months are they only now asking for it? These are only a couple of examples of how this has continued from day -. Another example is documentation on what I pay ion child support. I submitted requested documents on - -, and on the - of -, the bank tells me it 's not enough, and they are now asking for more information after more than a month has passed, and - closing dated have come and gone. At this point I have no reason to believe that I will close on this even after 3 months have passed. I was pre-approved, have excellent credit, VA qualified, bank with Wells Fargo, permant employment, have a down payment and have been told multiple times throughout this process that we are real close, only to have the finish line moved out again and again.