Lender Live Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Lender Live Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Colorado

3 issues. 1 ) they are unresponsive or extremely delayed in any attempt to get the PMI dropped. 2 ) they collect the escrow fees for insurance but did n't pay it and now I have a cancellation notice. 3 ) horrible customer service ... ..It is not right that a consumer is forced to work with whatever mortgage company buys our loan.

Lender Live customer in Colorado
Dec 30, 2015

* Source: CFPB Complaint Database

Lender Live response to complaint:
Closed with explanation

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