U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

Conventional fixed mortgage Settlement process and costs Texas

This - refinance transaction is troubling. First of all, I specifically told the lender that I would like to refinance my payoff balance. Then I had a processor negotiating how much to refinance based off what I thought I owed US Bank. She first put $94000.00 as I was n't sure. Then she put $87000.00 when my payoff was around $86000.00. I do not understand. Another issue is that I had an escrow shortage of $1100.00, so I made an additional payment into escrow in the amount of $1100.00. I was advised last week by the processor that I would not need to bring any monies to closing. Then a closing manager contacted me on Friday telling me that I need to bring over $1900.00 to closing. She also says my payoff has increased to over $88000.00. I do not understand. She told me that if I did n't agree, we would n't close until next year. I agreed as I would n't consent to


I find something unethical about this transaction. First of all, they waited until the last moment to drop the final number to pay. Why would I need to pay when I paid the escrow shortage? They also increased my interest rate from - to 5 % to including my closing costs. I feel as if I 'm getting ripped off. The amount financed should not be negotiable. I 'm not requesting extra money. It seems as if the lender is trying to increase the amount finance and loan costs. Could you please investigate this transaction? I will attempt to obtain the documents I received last week showing the new numbers and the amount they are requiring. I also filed a complaint with the - program requesting an investigation.